
Chris Eastepp
Total garbage app. Biologic login never works. I have to reset my password constantly and get told "cant use old password". Has a check box for remember my username, does it? Absolutely not. Remember my device? Absolutely not. Then when you do get logged in, 502 error, 404 error. Like seriously? Is your IT team basket of potatoes or do you just not give them the resources they need because your greedy? 0/10 recommend anything with Optum, only use it because I am forced to.
10 people found this review helpful

Angie Hauer
This is a terrible app for your phone. All the information is not visible. What's the point of having an app then? Why did they change from something that works to something that doesn't?? Ug. Still have to register, not looking forward to that. I tried, but it wouldn't let me have the same user name as before so bypassed it for now. Have until Sept 1st.
12 people found this review helpful

Mark McCarthy
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Can't have a chat remain open when backing out to look at claim details, sign in sometimes doesn't work, and when you try to send feedback via the app, the email comes back as undeliverable. Works well enough for submitting claims, but that's really it. Optum doesn't seem to care much about maintaining this app. Used to be much better when it was ConnectYourCare.
6 people found this review helpful